AL Habib Mobile

Netbanking

Welcome to the New Age Bank AL Habib Netbanking empowers you to manage all your finances with an enhanced platform that makes banking simple and easy. Whether you’re looking to check your balance,  pay bills, transfer funds or print statements; our Netbanking and mobile app has got you covered. Netbanking Login Register Now 3 Simple Steps to Start Self-Registration Register online through Netbanking View Process Details Activate Activate your account online through Netbanking View Process Details View Dashboard Perform Transactions Account Services Balance Inquiry Cheque Book Request Cheques in Clearing Change Password Funds Transfer Bill Payment Account Usage Online Self-Registration One-time password for each transaction Multiple Funds transfers Multiple bill payments Digital Statements WHT Certificate Online Stop Cheque Credit Card Services Balance Inquiry Transaction details Credit Card Payment Account Statement Enhanced Security Features AL Habib Mobile and Netbanking is now equipped with a host of new security features in line with State Bank of Pakistan`s security guidelines. These security features are designed to safeguard you against potential digital banking scams and reflect the Bank`s commitment to provide you a safe banking experience. Please note that biometric verification (in-App) is mandatory for you to proceed further, followed by a two-hour security buffer period if you perform any of the following actions on our digital banking platform. You may click on the below mentioned action items to access an info-guide. Self-Registration / Sign-Up New Device Registration Request for a Change/Reset Password Request the Retrieval of Username and Limit Upgrade User Guide for Support To download the User Guide, please Click Here Why is this upgrade important? The two-hour security buffer implemented will give you time to reverse the changes in case the request has not been made by you. To minimize any challenges while accessing your account digitally, we urge you to: Update your contact information with the Bank (registered mobile number/email address) if you intend to travel abroad. Register your new device as soon as possible. Guidelines for New Security Controls How do I Sign Up? Fill in your details to create your ID, after which you must perform your in-App biometric verification. In case of biometric verification failure, you may visit any Bank AL Habib branch or perform your verification through AL Habib Biometric Verification App. What are the steps for Device Registration? For any new device registration, in-App biometric verification will be required. If your biometric verification is unsuccessful, an automated robo-call will be performed for verification, after which, a cooling off period of two hours will be in effect. During cooling off period, you will receive a call back for confirmation from our Call Center. What if I Forgot the Username? If you reset your username through an unregistered device, biometric verification will be required. In case of biometric verification failure, an automated robo-call will be executed. What if I forgot my Password? If you reset password through an unregistered device, biometric verification will be necessary. In case of biometric verification failure, customer will have to contact Call Center for assistance. What happens if I change my Transactional Limits? Debit Card limit management will now be enabled where you can customize limits as per your need, in addition to limit management for Funds Transfer for AL Habib Mobile / Netbanking which was previously available to you. The option to manage daily transactional limits of the Debit Card will be made available for Cash Withdrawal and Purchase (PoS and e-Commerce). Each time you change your AL Habib Mobile / Netbanking transaction limit, a cooling off period of two- hours will be activated. What Does This Change mean for Non-Resident Customers? If you are a Roshan Digital Account holder, you must contact your designated Relationship Managers for performing for biometric verification for Self Registration, or to get your ID unlocked. A robo-call will be received by Roshan Digital Account holders for verification of all changes, including device registration, password and username reset. If you are temporarily based outside Pakistan, you must contact your relationship branch to update your contact number. Minimum Requirement Of Internet Browser For AL Habib Netbanking The new Internet Banking service platform is a world renowned system with best in class features, and is named “Bank AL Habib Netbanking” providing you with more value added services and enhanced security features. Google Chrome Latest Version Mozilla Firefox Latest Version Internet Explorer Latest Version Apple Safari Latest Version Introducing the AL Habib Mobile Application The new AL Habib Mobile App enables you to easily manage your finances on the go from almost anywhere! With a host of new features it is designed to make your digital banking experience more convenient, quick and secure. What’s new: Multiple Funds Transfers Multiple Bill Payments Instant Stop Cheque Facility Credit Card bill payment of other banks through the 1BILL feature Withholding tax and Balance Certificate Forex Calculators Transaction Based OTP Retrieve User ID by using “Forgot User ID” option without calling the Helpline Set frequent payments as Favourites on the main dashboard If you are an iBanking user Click Here For More Details Click Here To Download the App, head over to the Google Play Store for the Android version OR visit the App store to download the iOS version of AL Habib Mobile. What is Device Binding? Device Binding is a technology that extracts unique properties from the customer`s device to mark it as a Registered Device. It also notifies the customer of access to Net Banking/Mobile Application from an Untrusted Device. Additionally, if a customer marks a Device as a Trusted Device on OTP screen, then the OTP is not required by customer upon logging-in from their Registered Devices in future. Key Features: Device Binding strengthens the security control and protects from real time fraud. Customers may bind more than one device and maximum of three devices as their Trusted Device. When Customer logs in from an Untrusted Device, Alert messages notifies that someone has logged in from an unauthorized device. Auto Read OTP feature is made available to customers, that reads OTP as received through SMS on Android Mobile devices. Trusted Device Guide Tutorial Self-Registration Process × Activate Process × × .fixedImgDynamic.current { background-image: url("files/images/netbanking-Breaker.jpg") !important; } @media only screen and (max-width: 767px) { .fixedImgDynamic.current .px-0.col-lg-8 { z-index: 99; } }

Supreme Court & Prime Minister fund for Diamer & Bhasha Dams

Introduction In accordance with the directives of the State Bank of Pakistan, Bank AL Habib has opened an account titled “The Supreme Court of Pakistan and the Prime Minister of Pakistan Diamer-Bhasha and Mohmand Dams Fund” where donations/contributions can be deposited to raise finances for construction of the above mentioned dams. Notice of Complains for Diamer-Bhasha and Mohmand Dam Fund Diamer Bhasha And Mohmand Dam Fund Donation Donations and contributions to this fund can be made in the form of cash, cheque, prize bonds and other cash equivalents at any of our branches and sub branches nationwide or through our following digital channels: ATMs AL Habib Mobile and Netbanking Mobile Banking

Careers

Why Bank AL Habib is the right choice? Discover why Bank AL Habib is the place to build a banking career, the values that drive us, what opportunities and benefits we offer, our more than 10,000 employees work with the spirit of belonging to a family. See more Reasons for Choosing Bank AL Habib Specialised Training Unique

Refinance and Credit Guarantee Scheme for Women in Undeserved Areas

About Scheme In order to improve access to financing facility, especially for the women entrepreneurs operating in the underserved areas of Pakistan, Bank AL Habib offers a refinance along with credit guarantee scheme for female borrowers. Financing Tenor Financing Tenor 10 Years (6 months grace period) Mark Up Rate 5% Per Anum Limit/Exposure 1.5 Million Maximum Main Features Financing facility is available for women entrepreneurs in the underserved areas. Financing under the scheme is provided for setting up of new business enterprises or for expansion of existing ones. Underserved Areas Districts Excluded From Definition of Underserved Areas 01 Lahore

Customer Complaint

We strive to make your experience with Bank AL Habib pleasant and memorable. If you have any complaints, please register by clicking below Complaint Procedure Email Us feedback@bankalhabib.com BAHL Helpline (+92-21) 111-014-014 Nearest Branch Branch Locator If you want to reach us Click Here SBP Launches Sunwai - A Customer Complaint Management Portal Customers may register their complaint related to banking services, through ‘ Sunwai – A Customer Complaint Management Service by SBP ' accessible through web browser (https://sunwai.sbp.org.pk) as well as mobile application, both for Android and IOS users. Lodge Complaint × You may also submit your suggestion/complaint at the website now.Are you sure want to proceed further? Proceed #main-slider .carousel-inner .sliderImg{ background-position:center 25% !important; }

Livestock Financing For Dairy Farmers

About Scheme Finance facility is available for eligible farmers, under our approved product “AL Habib Kissan Livestock & Dairy Development Finance Scheme" against acceptable collateral and cash flows. Bank AL Habib and Nestle’ Pakistan have an agreement to provide short, medium and long-term financing facilities to dairy farmers affiliated with and duly recommended by M/S. Nestle’ Pakistan Ltd. Main Features Dairy farmers working with Nestlé since last more than 2 years with a valid CNIC/identity doc, living / working in the area for more than five 5 years. One year running finance facility, renewable every year upon satisfactory conduct to meet day to day requirement of running dairy/livestock farms. Term Finance Facility, for a tenor from 2 to 5 years to purchase animals, livestock & dairy equipment/machinery and distribution / transportation requirement. These financing facilities are available at discounted mark-up rates. SBP Refinance Scheme Talk to our Agri Experts

Roshan Qurbani

SMS Alerts

Introduction Do you want to stay connected with your account without visiting your bank? The Bank AL Habib SMS Alerts Facility helps you stay updated on your financial activity every step of the way. We offer a wide range of alerts that help you monitor your finances and keep your account safe. The charges of the service are applicable as per prevailing Bank’s schedule of charges. Alerts on all Digital banking transactions will be communicated FREE of cost to all bank customers. Eligibility Criteria Individual Account Holders Joint Account Holders (where the Account is operated on “Either or Survivor” basis only) Sole Proprietorship Account Holders Entity Account Holders Click here to download Rules/Terms & Conditions Types of Alerts Cash Withdrawals / Deposits from BAHL branches Funds Transfers Cheque Clearing Inward / Outward (as well as returns) ATM / Debit Card transactions

Whistle Blower Policy

Whistle Blower Policy Policy in Reporting Violations Bank AL Habib Limited requires all employees to observe high standards of business and personal ethics in the conduct of their duties and responsibilities. They must practice honesty and integrity in fulfilling their responsibilities and comply with all applicable laws, regulations, policies, and instructions issued from time to time. This Policy outlines a process to enable employees and outside parties to report their knowledge or suspicions about any unethical, illegal, fraudulent, improper, or unauthorized activity within the Bank. This process is intended to be used for serious and sensitive matters. It is not meant for employment-related grievances, which should continue to be routed through normal channels. It is also not meant for business-related complaints, which should continue to be routed to Customer Complaint Unit at Principal Office, Karachi. Procedures/ Communication Channels for Lodgment of Complaints Duty to Report If an employee knows, believes, or suspects that any unethical, illegal, fraudulent, impr