Key Features:

All Bank AL Habib active CASA account holders maintaining following types of accounts with valid CNIC/SNIC/NICOP/POC/JV/ARC/CRC/POR/Passport can use this service.

You can easily self registered with Bank AL Habib Mobile by visiting www.bankalhabib.com

• Step 1

Provide your required credentials as per Bank AL Habib records.

• Step 2

You are required to enter OTP (One Time Password) received on your registered Mobile Number & Email address after successful validation of your credentials

• Step 3

Create your User ID as per Bank’s User ID Policy

• Step 4

You are successfully registered with Bank AL Habib netbanking. Please login with your system generated password sent to you on your registered email address.

Or

You can also register for netbanking by visiting your relationship branch and filling out netbanking request form. You will receive your User ID & Password on your registered email address within 5 working days. For activation, please contact our 24/7 Call Center at 021-111-014-014.

Please Note:

1. If your Biometric verification is not in place for netbanking please visit any nearest BAHL branch for biometric verification, your biometric verification validity period is 90 days.
2. Bank AL Habib will never contact you asking Personal Information, Debit/Credit card number, PIN, OTP or CVV via Phone, SMS or email.
   
3. Bank AL Habib will never contact you asking internet/mobile banking User ID and Password, FPIN via Phone, SMS, or email.

OTP is “One Time Password” which is used to authenticate your transaction(s).

Visit your BAHL relationship branch and submit Record Updation Form to update your email address and/or mobile number. Your email address and/or mobile number will be updated within 3 working days.

Immediately contact our 24/7 Call Centre at (+92-21)111-014-014 to temporarily block your Al Habib Mobile account.

You can block your Al Habib Mobile account by contacting our 24/7 Call Center at (+92-21)111-014-014. After your successful verification on phone, our PBO will temporarily block your Al Habib Mobile account

For unblocking of Al Habib Mobile account, you need to visit any nearest BAHL branch for biometric verification.
Subsequently you are required to contact our 24/7 Call Center at (+92-21)111-014-014 from your registered number. After your successful verification on phone, our PBO (Phone Banking Officer) will un-block your Al Habib Mobile account.

In case you have forgotten your User ID, please click the “Forgot User ID” option available on main login page or contact our 24/7 Call Center at (+92-21)111-014-014 for assistance. Your User ID is confidential and should never be shared with anyone.

Your User ID will be locked if you have not logged in for 180 days, you need to visit any BAHL branch for Biometric verification and contact our 24/7 Call Center at (+92-21)111-014-014 to re-activate your User ID.

In case you have forgotten your password, please click the “Forgot password” option available on main login page. Alternatively, you can also contact our 24/7 Call Center at (+92-21)111-014-014 to generate a new password. Your password is confidential and should never be shared with anyone.

You cannot change your User ID; however, you may change your password through the 'Change Password' option.

Immediately change your password using the 'Change Password' option from the Al Habib Mobile.

For Electronic Funds Transfer facility & Bill Payment on Al Habib Mobile you need to visit any nearest BAHL branch for biometric verification (if not verified already).

In order to perform different financial transactions, payee / beneficiary can be added in “Manage Payee & Billers” section. Once the payee / beneficiary is added you do not need to provide all the details every time transaction is initiated with the same payee/ beneficiary. For addition of every payee/beneficiary, an OTP will be generated and delivered to your registered email address and mobile number.

To delete a payee/beneficiary, go to the “Manage Payee & Billers” tab and click ‘delete payee’

You can perform funds transfer within Bank AL Habib or to any other 1Link member Bank in Pakistan through this option without adding a payee/ beneficiary.

All funds transfer transactions performed through Al Habib Mobile are available under “Funds Transfer History” tab in “Payments & Transfers” section.

Funds are transferred instantly. However, if there is any delay, please contact our 24/7 Call Center at (+92-21)111-014-014 or write to us at info@bankalhabib.com for assistance.

You can use “Multiple Transfers” tab in “Payments & Transfers” section for multiple transfers to your added payee’s/ beneficiaries.

You can transfer funds to any Bank AL Habib account as well as 1-Link member banks
Following is the list of banks:

Yes, you can use the option “Upcoming Payments” for Standing Instructions and/or Pay Later. These features have been introduced in BAHL Al Habib Mobile for your convenience.

Bill payment is our online bill payment service, which allows you to pay bills to any of our listed billing companies, mobile companies, and internet service providers etc.

You can use “Multiple Bill Payments” tab in “Payments & Transfers” section for multiple payments against your registered billers

You can pay bills for the following Billers:

Following are the per transaction limits for Mobile Top Ups Postpaid:

Following are the per transaction limits for Mobile Top Ups Prepaid:

You can stop your cheque(s) by selecting “Stop Cheque” option, Cheque(s) can be stopped through Cheque Number and/or Range (From – To)

You can check your cheque(s) status by selecting “Domestic/International Cheque Inquiry” option. Cheque(s) inquiry can be performed through Cheque Number, Range (From – To) and/or Cheque Status.

You can initiate a request by selecting “With Holding Tax/Balance Certificate” option in certificates section. Requested certificate will be sent to you at your registered email address within 30 minutes.

You can view your account statement for last 6 months through Al Habib Mobile. However, you can also request for account statement for last 2 years through Al Habib Mobile, which will be sent to you at your registered email address.

No, you cannot have multiple Al Habib Mobile IDs

You can link your other account(s) by contacting our 24/7 Call Center at (+92-21) 111-014-014

At present Al Habib Mobile service is FREE however; Bank reserves the right to apply charges anytime through its Schedule of Charges.

Please contact our 24/7 Call Center at (+92-21) 111-014-014 for assistance.