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Welcome to the New Age

Bank AL Habib Netbanking empowers you to manage all your finances with an enhanced platform that makes banking simple and easy. Whether you’re looking to check your balance,  pay bills, transfer funds or print statements; our Netbanking and mobile app has got you covered.

3 Simple Steps to Start

Register
Self-Registration
Register online through Netbanking
View Process Details
Activate
Activate
Activate your account online through Netbanking
View Process Details
View Dashboard
View Dashboard
Perform Transactions

Account Services

Balance Inquiry 01
Balance Inquiry
Free Cheque Inverse 01
Cheque Book Request
Cheque In Clearing Inverse 01
Cheques in Clearing
Change Password Inverse 01
Change Password
Fund Transfer Inverse 01
Funds Transfer
Bill Payment Inverse 01
Bill Payment
Account Usage
Account Usage
Tax Certificate
Online Self-Registration
Tax Certificate
One-time password for each transaction
Tax Certificate
Multiple Funds transfers
Tax Certificate
Multiple bill payments
Tax Certificate
Digital Statements
Tax Certificate
WHT Certificate
Tax Certificate
Online Stop Cheque

Credit Card Services

Balance Inquiry 01
Balance Inquiry
Transaction Details Inverse 01
Transaction details
Credit Card Payment 01
Credit Card Payment
Account Statement Inverse 01
Account Statement

Enhanced Security Features

AL Habib Mobile and Netbanking is now equipped with a host of new security features in line with State Bank of Pakistan`s security guidelines. These security features are designed to safeguard you against potential digital banking scams and reflect the Bank`s commitment to provide you a safe banking experience.

Please note that biometric verification (in-App) is mandatory for you to proceed further, followed by a two-hour security buffer period if you perform any of the following actions on our digital banking platform. You may click on the below mentioned action items to access an info-guide.

User Guide for Support

To download the User Guide, please Click Here

Why is this upgrade important?

The two-hour security buffer implemented will give you time to reverse the changes in case the request has not been made by you.

To minimize any challenges while accessing your account digitally, we urge you to:

  • Update your contact information with the Bank (registered mobile number/email address) if you intend to travel abroad.
  • Register your new device as soon as possible.

Guidelines for New Security Controls

  • How do I Sign Up?
    • Fill in your details to create your ID, after which you must perform your in-App biometric verification.
    • In case of biometric verification failure, you may visit any Bank AL Habib branch or perform your verification through AL Habib Biometric Verification App.
    • For any new device registration, in-App biometric verification will be required.
    • If your biometric verification is unsuccessful, an automated robo-call will be performed for verification, after which, a cooling off period of two hours will be in effect. During cooling off period, you will receive a call back for confirmation from our Call Center.
    • If you reset your username through an unregistered device, biometric verification will be required.
    • In case of biometric verification failure, an automated robo-call will be executed.
    • If you reset password through an unregistered device, biometric verification will be necessary.
    • In case of biometric verification failure, customer will have to contact Call Center for assistance.
    • Debit Card limit management will now be enabled where you can customize limits as per your need, in addition to limit management for Funds Transfer for AL Habib Mobile / Netbanking which was previously available to you.
    • The option to manage daily transactional limits of the Debit Card will be made available for Cash Withdrawal and Purchase (PoS and e-Commerce).
    • Each time you change your AL Habib Mobile / Netbanking transaction limit, a cooling off period of two- hours will be activated.
    • If you are a Roshan Digital Account holder, you must contact your designated Relationship Managers for performing for biometric verification for Self Registration, or to get your ID unlocked.
    • A robo-call will be received by Roshan Digital Account holders for verification of all changes, including device registration, password and username reset.
    • If you are temporarily based outside Pakistan, you must contact your relationship branch to update your contact number.

Minimum Requirement Of Internet Browser For AL Habib Netbanking

The new Internet Banking service platform is a world renowned system with best in class features, and is named “Bank AL Habib Netbanking” providing you with more value added services and enhanced security features.

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Google Chrome
Latest Version
Firefox
Mozilla Firefox
Latest Version
Internetexplorer
Internet Explorer
Latest Version
Safari
Apple Safari
Latest Version

Introducing the AL Habib Mobile Application

The new AL Habib Mobile App enables you to easily manage your finances on the go from almost anywhere! With a host of new features it is designed to make your digital banking experience more convenient, quick and secure.

What’s new:

  • Multiple Funds Transfers
  • Multiple Bill Payments
  • Instant Stop Cheque Facility
  • Credit Card bill payment of other banks through the 1BILL feature
  • Withholding tax and Balance Certificate
  • Forex Calculators
  • Transaction Based OTP
  • Retrieve User ID by using “Forgot User ID” option without calling the Helpline
  • Set frequent payments as Favourites on the main dashboard
  • If you are an iBanking user Click Here

For More Details Click Here

To Download the App, head over to the Google Play Store for the Android version OR visit the App store to download the iOS version of AL Habib Mobile.

What is Device Binding?

Device Binding is a technology that extracts unique properties from the customer`s device to mark it as a Registered Device. It also notifies the customer of access to Net Banking/Mobile Application from an Untrusted Device. Additionally, if a customer marks a Device as a Trusted Device on OTP screen, then the OTP is not required by customer upon logging-in from their Registered Devices in future.

Key Features:

  • Device Binding strengthens the security control and protects from real time fraud.
  • Customers may bind more than one device and maximum of three devices as their Trusted Device.
  • When Customer logs in from an Untrusted Device, Alert messages notifies that someone has logged in from an unauthorized device.
  • Auto Read OTP feature is made available to customers, that reads OTP as received through SMS on Android Mobile devices.

Trusted Device Guide Tutorial

Frequently Asked Questions

  • What is Netbanking?

    AL Habib Netbanking System is an upgrade to the existing AL Habib iBanking system with upgraded functionalities. You can instantly self-register to the AL Habib Netbanking service using the Internet Browser without the hassle of contacting the call center customer service. The user receives a one-time verification code on the registered phone number and email address for identity verification. After the quick verification, you can benefit from the convenient Netbanking service and can manage finances with ease and security.

  • Along with the common set of functionalities, the Key functionalities being introduced through Netbanking include the following:

    • Quick Self Registration (without approaching the call center)
    • One-time password for each transaction
    • Multiple beneficiary transfers
    • Multiple bill payments
    • Digital bank statements, balance certificates and withholding tax certificates
    • Cheque book issuance and cheque stop marking
  • Our NetBanking is easy to use. All you need is a personal computer or laptop that is connected to the Internet and get started!

    • You need a Bank AL Habib account.
    • You need to go over to the Netbanking site and self-register.
    • You need a PC/ Laptop with Internet access.
  • Signing-Up as New User:

    New users that have an active account in Bank AL Habib, can register to Netbanking service by following the below procedure:

    • Go to Bank AL Habib Netbanking website that is, https://netbanking.bankalhabib.com/
    • Thoroughly read the Netbanking Security Tips and check mark ‘I have read, understood, and accept the above security recommendations.’
    • Click Accept and the main log-in screen appears.
    • Click Register Now under Login button.
    • Upon clicking, registration a form is opened in a new screen. Fill it out to proceed.

    For existing Netbanking users, holding an internet banking account and access to the Netbanking service, enter the following log-in credentials:

    • Enter the Netbanking Username.
    • Enter Password.

    Upon successful log-in, the main Dashboard screen will appear.

  • The information you provide is kept strictly confidential. And the latest electronic encryption technology ensures the secure transfer of information over the Internet.

    Because account security is important to us, we have built safety measures into Bank AL Habib which reflect the importance of this issue. You'll be allowed to change your own password, and all information sent and received is encrypted.

  • You must enter Net Banking Password every time you access the system. The password is known only to you.

    • Keep your password secret.
    • Never leave your computer unattended while logged on to Bank AL Habib Net Banking service.
    • Don't use your date of birth, telephone number, address, your name or the name of a friend or relative in your password.
    • Lock your password when you logout from Bank AL Habib Net Banking service.
  • We recommend that you change your password frequently. Your password is your 'key' to Online Banking, so it's important that you take precautions to keep it safe. Under the Online Banking Conditions of Use, you are obliged to protect your password. To change your password, use the 'Change Password' link within your Online Banking session.

  • As long as you log off properly and maintain appropriate personal security procedures, your Online Banking can be just as secure on a shared computer as a personal computer.

  • No

  • In case of forgotten/lost username or password of the AL Habib Netbanking account, click the following links on the login home screen to reset username/password:

    • Forgot Username? Click the link to retrieve username
    • Forgot Password? Click the link to reset password
  • Fund Transfer Type Per day limits in Netbanking
    Own Account PKR 250,000
    Within BAHL Account PKR 250,000
    Other Bank (IBFT) PKR 250,000
  • If you believe your Netbanking information has been negotiated or you notice a transaction you did not initiate, you must contact your concerned branch, where your account is maintained or call (021) 111-014-014.

  • If you transfer funds to your Bank AL Habib accounts, which allow access via the ATM, you will be able to withdraw any available funds immediately.

  • No. To arrange an International Telegraphic Transfer, please contact your concerned branch, where your account is maintained

  • You should Contact your concerned branch, where your account is maintained during banking hours or call anytime (24 hours a day, 7 days a week) at (021)111 -014 – 014 for assistance and support. We look forward to serving you.

  • You have to visit any BAHL branch for biometric verification and call our 24/7 Call Center at 021-111-014-014 to reactivate/unlock your User ID.

  • Your User ID will be locked if you have not logged-in for 180 days, you need to visit any BAHL Branch for Biometric verification and contact our 24/7 Call Center at (+92-21) 111-014-014 to re-activate your User ID.

  • No, you cannot have multiple Netbanking IDs

  • OTP is “One Time Password” which is used to authenticate your transaction(s).

  • You can block your Netbanking account by contacting our 24/7 Call Center at (021)111-014-014. After your successful verification on phone, our PBO will temporarily block your Netbanking account.

  • In order to perform different financial transactions, payee / beneficiary can be added in “Manage Payee & Billers” section. Once the payee / beneficiary is added you do not need to provide all the details every time transaction is initiated with the same payee / beneficiary. For addition of every payee/beneficiary, an OTP will be generated and delivered to your registered email address and mobile number.

  • To delete a payee/beneficiary, go to the “Manage Payee & Billers” tab and click ‘delete payee’.

  • You can perform funds transfer within Bank AL Habib or to any other 1Link member Bank in Pakistan through this option without adding a payee/beneficiary.

  • All funds transfer transactions performed through Netbanking are available under “Funds Transfer History” tab in “Payments & Transfers” section.

  • Funds are transferred instantly. However, if there is any delay, please contact our 24/7 Call Center at (021)111-014-014 or write to us at info@bankalhabib.com for assistance

  • You can use “Multiple Transfers” tab in “Payments & Transfers” section for multiple transfers to your added payee’s/ beneficiaries.

  • You can transfer funds to any Bank AL Habib account as well as 1Link member bank's account.

    Following is the list of banks:

    • ADVANCE MICROFINANCE BANK
    • ALBARAKA
    • ALLIED BANK LIMITED
    • APNA MICROFINANCE BANK
    • ASKARI BANK LIMITED
    • BANK ALFALAH LIMITED
    • BANK OF KHYBER
    • BANK OF PUNJAB
    • BANK ISLAMI
    • CITIBANK
    • DUBAI ISLAMIC BANK
    • FINCA
    • FINJA EMI WALLET
    • FAYSAL BANK LIMITED
    • FIRST WOMEN BANK
    • HABIB BANK LIMITED
    • HABIB METROPOLITAN BANK
    • ICBC
    • JS BANK LIMITED
    • KMBL KHUSHALI MICRO FINANCE BANK
    • MCB ARIF HABIB SAVINGS
    • MCB BANK LTD
    • MCB ISLAMIC BANK LTD
    • MEEZAN BANK LIMITED
    • MOBILINK MICROFINANCE BANK
    • NAYAPAY
    • NBP FUNDS MANAGEMENT
    • NRSP
    • NATIONAL BANK OF PAKISTAN
    • SAMBA
    • SILK BANK
    • SINDH BANK
    • SONERI BANK
    • STANDARD CHARTERD BANK
    • SUMMIT BANK
    • TELENOR MICROFINANCE BANK LTD
    • THE FIRST MICROFINANCE BANK LTD
    • U MICROFINANCE BANK
    • UNITED BANK LIMITED
    • ZARAI TARAQYATI BANK LTD
  • You can use “Multiple Bill Payments” tab in “Payments & Transfers” section for multiple payments against your registered billers

  • You can stop your cheque(s) by selecting “Stop Cheque” option, Cheque(s) can be stopped through Cheque Number and/or Range (From – To).

  • You can check your cheque(s) status by selecting “Domestic/International Cheque Inquiry” option. Cheque(s) inquiry can be performed through Cheque Number, Range (From – To) and/or Cheque Status.

  • You can initiate a request by selecting “With Holding Tax/Balance Certificate” option in certificates section. Requested certificate will be sent to you at your registered email address within 30 minutes.

  • You can link your other account(s) by contacting our 24/7 Call Center at (021)111-014-014

  • For Electronic Funds Transfer facility & Bill Payment on Netbanking you need to visit any nearest BAHL branch for biometric verification (if not verified already).

  • Please contact our 24/7 Call Center at (+92-21)111-014-014 for assistance.

  • You can pay bills for the following Billers:

    All Companies
    Electricity K-Electric, LESCO, HESCO, GEPCO, MEPCO, SEPCO, PESCO, SSGC, SNGPL, KWSB, FWASA, KE NEW CONNECTION
    GasSSGC,SNGPL
    Water CompaniesKWSB,FWASA
    School and CollegesKarachi Public, Habib Public , Habib Girls, LUMS, Atchison College, BSS, Links Foundation (pvt) Ltd, Faisalabad Grammar School, Head Start (pvt) Ltd
    Insurance CompaniesJubilee Life Insurance, ALICO,EFU
    Internet CompaniesWateen, Wi-tribe, Qubee, World Call, NAYATEL
    ClubsCreek Club , Karachi Club, Karachi Boat Club, Sindh Club
    Telephone/MobileUFONE , Warid , Zong , Telenor , Mobilink ,One Load, LandLine, Evo Prepaid, Evo Post Paid, Defaulter, Vfone
    Online ShoppingDARAZ.PK, Jazz Cash Voucher
    FertiliserENGRO,CDC,CM PAK
    Asset Management CompaniesUBL FUND Management, Askari Investment, MCB Arif Habib, AKD Investment, Al Meezan Investment, Habib Asset Management.
    TAXSWWF,FBR,SRB
    Shipping CompaniesDP World

  • Following are the per transaction limits for Mobile Top Ups Postpaid:

    Postpaid Telecom CompanyAmount LimitMultiples
    TelenorPKR 20 to PKR 5,000Multiple of 50
    WaridPKR 500 to PKR 20,000Multiple of 50
    UfonePKR 500 to PKR 5,000-
    ZongPKR 20 to PKR 20,000-
    MobilinkPKR 500 to PKR 100,000-

    Following are the per transaction limits for Mobile Top Ups Prepaid:

    Prepaid Telecom CompanyMinimum AmountMaximum Amount
    TelenorPKR 50PKR 2,000
    WaridPKR 100PKR 2,000
    UfonePKR 200PKR 2,000
    ZongPKR 50PKR 2,000
  • Please use the latest version of following Internet Browsers for seamless Netbanking experience.

    • Google Chrome
    • Firefox
    • Internet Explorer
    • Apple Safari