Guiding Principles

Directors and employees of the Bank shall always be guided by the following values:

Treat depositors' money as a trust which must be protected.
Achieve high level of productivity in business processes with maximum use of Information Technology.
Strive for on-going innovation in products and services.
Emphasize speed and simplicity in deployment of new products and services.
Focus on customer service and customer satisfaction as the key measures of performance.
Recruit, develop, and retain high-potential people who have the same values and beliefs as ours, and find it natural to communicate and cooperate with their colleagues and customers.
Always stay directly "connected" with colleagues and customers, and protect the organization from proliferation of paperwork and bureaucracy